Checking References: Top 10 Questions to Ask
|Checking References: Top 10 Questions to Ask|
by Jennifer Sievers, Director of Client Services, Acclivity Healthcare
No matter how carefully you construct your job interview questions, you’ll always be left with a desire to know more about a candidate than you were able to ask. Since the applicant is striving to convey only positive impressions, it’s a challenge to find out whether there is any unspoken back story — or indeed, whether this candidate is truly a rare gem. Calling an applicant’s references gives you a chance to gain a more objective opinion, and to learn some background about the applicant in a relaxed conversation. Here are the top ten questions to ask when you’re contacting employment references:
Try to call references during a part of the day in which both of you have time to speak without feeling rushed. Legal departments sometimes warn employers to avoid giving negative references, but if you’re alert you can catch the unspoken subtext — even if it’s not spelled out. Handled properly, reference calls are rich sources of background information, providing you with objective evidence that you’re hiring the right person.