Top 10 Traits of an Indispensable Employee – Attitude and Accountability
|Top 10 Traits of an Indispensable Employee
Attitude and Accountability
by James Long, Director of Client Services, Acclivity Healthcare
Drum roll please! We have officially reached the last two traits on our list of the top 10 traits of an indispensable employee. Over the past four months, we have highlighted and discussed each of the other eight traits and now it is time to share the top two traits. These traits were gathered by surveying hundreds of healthcare executives in our network over the years. As a quick recap, the first eight of the ten traits that we discussed are #10 Loyalty, #9 Professionalism, #8 Ethics, #7 Team Player, #6 Adaptability, #5 Communication, #4 Expertise, and #3 Leadership. In this article we will be discussing traits #2 and #1, Attitude and Accountability. We hope that you have found our advice helpful and feel that you have the knowledge and power to go out there and make yourself indispensable.
Top 10 Trait #2 – Attitude
Having the right attitude is essential to being an indispensable employee. Let’s break down the term ‘attitude’ into three terms that we like to call “The Three E’s”, energy, enthusiasm and excitement. The Three E’s are essential in any position within any business. Although you may not be the face of a company, when you communicate with your colleagues or customers, you are the sole experience they have with the brand at that moment.
The way you communicate speaks volumes about two brands, the company’s brand and your own brand. When you talk to a customer or a colleague, do they leave the conversation inspired, energized and enthusiastic or uninspired, disillusioned and bored? The impression they form is up to you and it starts with your mood.
Employers are looking for that can-do attitude and want you to show that you have the right mindset to get the job done. Have you ever achieved anything when you’ve had a negative attitude? Probably not. A positive attitude may not guarantee success, but it has been proven that a negative attitude guarantees failure. You’ve heard it before, and we will say it again, attitude is everything.
Top 10 Trait #1 – Accountability
Accountability is about taking responsibility. However, it is not just about owning the problem, but about also owning the solution. See the problem for what it is, look for the process to solve it and then, most importantly, solve the problem. That’s what accountability is all about. This may sound easier said than done but if you take the following tips into consideration you will find it much easier to do.
This is a critical process in any organization. Make no mistake, if you don’t go out of your way to make sure your value is known, then no one else will.