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On Sunday November 7th most of the Nation turned their clocks back one hour due to the end of daylight-saving time. Thankfully, we do not recognize daylight saving time here in Arizona, so we can avoid the annual “Spring forward, Fall back” ritual that the rest of the...
Have you ever heard the old adage that 80% of communication is nonverbal? Those who have studied psychology, cross-cultural communication, or related fields have repeatedly heard professors and experts harp on the importance of interpreting not what is said, but how...
Does your company or department have a new-hire orientation program? Have you reviewed it for content and effectiveness? If you're not in charge of orientation, drop in on what goes on there. There are lots of good reasons why you should. First impressions are lasting...